Frontiers is committed to respecting and protecting your privacy.  For the purposes of the General Data Protection Regulation (GDPR) and any subsequent UK legislation covering data protection the Data Controller is Frontiers.  The person responsible for data protection in the organisation is the Data Protection Co-ordinator.  If you have any questions about this Policy or concerning your personal information held by Frontiers please:-

Call us on: 0303 333 5051

Email us: data-requests@frontiers.org.uk

Write to us: Frontiers, PO Box 1445, High Wycombe, HP12 9BU

This Policy sets out why we collect personal information about individuals and how we use that information.  It describes the legal basis for this and explains the rights you have over the way your information is used.

WHAT INFORMATION WE COLLECT

We collect information:

  • When you give it to us directly

We collect personal information, including your name and contact details, each time you deal with us.  For example, when you make a donation, request materials or information, sign up for an event, complete an application form to work with us, volunteer or contact us for any other reason.

  • When you use our website

We collect non-personal data such as IP addresses, details of pages visited and files downloaded.  Website information is collected using cookies, see the section on Cookies below.

  • When it is available on social media

We may collect information you make available on, for example, Facebook, LinkedIn or Twitter.  You may wish to check their privacy policies to find out more information about how they process your data.

  • From publicly available data

We may collect information from Companies House, the Charities Commission and information published in articles, newspapers or blogs.

  • Indirectly from third parties

We may collect information from third parties, such as event organisers or referees for applications, where you have given your consent.  You may wish to check their privacy policies to find out more information about how they process your data.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Provide information or services you have requested
  • Keep you up to date on news and stories about our mission and events
  • Process donations you give us, including gift aid
  • Keep records of your relationship with us, e.g. questions you have asked or complaints you have made
  • Organise volunteering activities you have told us you would like to be involved with
  • Seek your views on services or activities we provide so we can make improvements
  • Maintain our organisational records and ensure we know how you prefer to be contacted
  • Process applications for work or ministry, either in the UK or overseas.

OUR LEGAL BASIS FOR PROCESSING YOUR INFORMATION

The use of your information for the purposes set out above is lawful because one or more of the following applies:

  • Consent

Where you have provided information to us for the purposes of requesting information, working with us, or that we carry out a service for you, we will proceed on the basis that you have given consent to us using the information for that purpose.  You may withdraw consent at any time by emailing us at the email address above.  This will not affect the lawfulness of processing of your information prior to your withdrawal of consent being received and actioned.

  • Legitimate interest

Where you have previously requested information, services or events, we may contact you again if similar new information, services or events become available that might be of interest to you.  Where you have previously made a donation, we may continue to send you information about the work your donation has made possible or other work we wish to undertake.  Where you have previously asked us not to contact you in a particular way we will continue to respect your preferences.  You can change your contact preferences at any time or object to us processing your data by contacting us by telephone, post or email as shown above

  • Legal obligations

We may need to process or retain certain information from you to fulfil our duties under UK law, for example for audit, tax and gift aid purposes.

HOW WE KEEP YOUR INFORMATION SAFE

We have controls in place to protect any personal data you provide.  For example, online forms are encrypted and our network is protected and routinely security checked.

Access to personal data is restricted only to those staff members whose job-roles require such access.  Suitable training is provided for all our staff.

However, no data transmission over the internet can be guaranteed to be 100% secure.  While we strive to safeguard your information, we cannot guarantee the security of any information you provide online and you do this at your own risk.

We use cloud-based systems to process data and therefore data may be processed outside of the European Economic Area (EEA).  We adopt the Information Commissioners approved measures and therefore ensure that personal data is held in compliance with European data protection regulations.  We take all reasonable steps to ensure that your data is stored and processed securely in accordance with this policy.  By submitting your personal data you agree to this transfer, storing and processing of your information.

HOW LONG WE KEEP YOUR INFORMATION

We will keep your personal information only as long as it is necessary for the relevant activity.  We have a Records Retention Policy to implement this, which takes account of our legal, accounting and tax obligations, as well as considering what would be reasonable for each activity.  For example, we may retain details of donations for seven years to meet tax and accounting requirements, but keep sensitive medical personal information provided for a short-term overseas trip only until that trip is completed.  If you have any questions about our Records Retention Policy, please contact our Data Protection Co-ordinator as above

WHEN WE SHARE YOUR INFORMATION

  • A few third parties provide services for us, for example sending mail and processing donations.  We select these service providers with care, share only the information necessary to provide the relevant service and have agreements in place requiring them to operate with the same care over data protection as ourselves.
  • We occasionally share information with third parties when running joint events with them.  We will let you know if any data might be shared when you register for an event.
  • Should you apply to travel overseas with us, we may share personal information with partners in overseas locations.  This may include sensitive personal data such as medical information.  We will obtain your consent before any data is transferred.
  • We may also disclose your personal information if required to do so by a legal obligation, or for the purposes of fraud prevention, or where doing so would not infringe your rights, but is necessary and in the public interest.  Otherwise we will not share your information with other organisations without your consent.

COOKIES

What are Cookies?
A cookie is a text file sent from our website as soon as you visit the site.  It is stored on your computer's hard drive and helps us to identify your computer (not you) and collects information in an aggregate, anonymous way.

Cookies may be used to collect information about your visit to our website, for example, traffic data, location data, device information, date and time, and pages you visit.

The use of cookies is an industry standard for most major websites.  You can find more information about cookies by follow these two links - http://www.allaboutcookies.org/ or https://www.aboutcookies.org/

Our use of cookies on our website
To enjoy our website to the full, we recommend that you leave cookies turned on.  If you turn off cookies then you may not be able to access parts of the site.

The cookie data we collect may be used to:

  • Customise our website's content and help our visitors' current and future needs
  • Process any requests, applications or transactions you may make
  • Aid our internal administration and analysis

Managing cookies
 Most browsers allow you to turn off the cookie function.  To do this you can look at the help function on your browser.

Third party cookies
We work with several third party suppliers who set cookies on our website to enable them to provide us with services.  These are mainly used for reporting and to help improve the way we communicate.

We use websites such as YouTube to embed videos and you may be sent cookies from these websites.  We do not control the setting of these cookies, so we suggest you check third party websites for more information about their cookies and how to manage them.

We also use third party suppliers such as Google Analytics who may also use cookies.  They may also use tracking pixels, which are commonly found in advertising to track the effectiveness of adverts.

As some of these services may be based outside of the UK and the European Union, they may not fall under UK legislation.  If you are concerned about this, you can change your cookie settings (see above) and can find more information about this here - https://ico.org.uk/

YOUR CHOICES AND TELLING US WHEN THINGS CHANGE

 Preferences
You can change your preferences on what you receive from us or how we contact you, by contacting our Data Protection Co-ordinator as above.

Updating your details
We do appreciate it if you keep your details up to date.  You can do so in the same way as updating your preferences (above).

We may use Post Office address search, postcode lists or other sources to confirm data that you provide us with if, for example, we are unsure of what you have completed on a form.

We will not use these sources to create data that you have chosen not to provide, for example, if you have left a telephone number blank; nor will we automatically update changes of address, we will normally only update your address when you tell us it's changed.  However, if you are a regular giver and mail is returned to us, we may use external sources to update your address details to enable us to inform you on how your money is being spent.

YOUR RIGHTS

You have the right to request details of the processing activities that we carry out with your personal information through making a Subject Access Request.  Such requests have to be made in writing and exceptionally may be subject to a charge.  More details about how to make a request, and the procedure to be followed, can be found in our Data Protection Policy.  To make a request contact us at data-requests@frontiers.org.uk

You also have the following rights:

  • the right to request rectification of information that is inaccurate or out of date;
  • the right to erasure of your information (known as the "right to be forgotten");
  • the right to restrict the way in which we are using your information; and
  • the right to request that your information be provided to you in a format that is secure and suitable for re-use (known as the "right to portability");

All of these rights are subject to certain safeguards and limits or exemptions, further details of which can be found in our Data Protection Policy.  To exercise any of these rights, you should contact our Data Protection Co-ordinator as above.

If you are not happy with the way in which we have processed or dealt with your information, you can complain to the Information Commissioner's Office.  Further details about how to complain can be found at https://www.dataprotection.ie/docs/Making-a-Complaint-to-the-Data-Protection-Commissioner/r/18.htm

CHANGES TO THIS PRIVACY POLICY

This policy was last updated in March 2018.  We may amend this policy from time to time to take account of changes to our processes or changes to data protection or other legislation.  If we make any significant changes to this policy we will show this clearly on our website, in our publications such as Connected or by writing to you directly.  By continuing to use our website you will be deemed to have accepted these changes.

21 hours ago

Tuesday 20th August

India

There are more urban poor in India than in any other nation and 1 in every 6 urban Indians lives in a slum. Earlier this year a group of Frontiers workers spent several days in the mega-city of Mumbai, visiting urban slums like Dharavi (the setting for the...

Read More

1 day ago

An overview of the Urban Poor

The urban poor comprise one of the biggest and fastest growing sectors of society across much of the globe, particularly in Africa and Asia where most Muslims live. Although accurate figures are hard to come by, one estimate is that there are already more than ...

Read More

3 days ago

Saturday 17th August

Different people groups in the UAE and Arab Gulf

“Of this you have heard before in the word of the truth, the gospel, which has come to you, as indeed in the whole world it is bearing fruit and growing - as it also does among you, since the day you heard it a...

Read More

4 days ago

Friday 16th August

Outreach – stories from the UAE

Another worker in this country shared the following:

“It can be challenging to have meaningful interactions with the local population. People live quite private lives and, although generally warm and friendly when you...

Read More

5 days ago

Thursday 15th August

Outreach – stories from the UAE

A family working with Frontiers in the UAE sent a very encouraging newsletter, some of which we would like to share with you here.

“We have recently had the privilege of sharing the gospel with some that had never he...

Read More

6 days ago

Wednesday 14th August

“but whoever drinks the water I give them will never thirst. Indeed, the water I give them will become in them a spring of water welling up to eternal life.” John 4:14

After 40 years of outreach in the UAE, there are only a few known believers there. Howev...

Read More

21 hours ago

Tuesday 20th August

India

There are more urban poor in India than in any other nation and 1 in every 6 urban Indians lives in a slum. Earlier this year a group of Frontiers workers spent several days in the mega-city of Mumbai, visiting urban slums like Dharavi (the setting for the film ‘Slumdog Millionaire’) with a population of over 1 million people, and praying for more workers for this harvest field. You can get a brief insight of what life is like for the people of Dharavi in this short YouTube clip here.

Surprisingly our overall impression was not one of despair or desperation, despite the living conditions, but of the warm welcome we received wherever we went, the smiles on the faces of the children and the industry of the people running the street stalls, shops and workshops which were found everywhere. Yet it was impossible to ignore the conditions people were living in, the exploitation of the weakest and the absence of awareness of a God who loves them and gave his life for them.

• Pray for Indian Muslims living and working in the slums of Mumbai and other cities, that they would be blessed.

• Pray for Christian workers, including Frontiers teams, to share the hope that is in Christ with poor urban Muslims in India.

• Pray for children and young people in these neighbourhoods, that they would have the opportunity to hear the good news that God cares for them.

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1 day ago

An overview of the Urban Poor

The urban poor comprise one of the biggest and fastest growing sectors of society across much of the globe, particularly in Africa and Asia where most Muslims live. Although accurate figures are hard to come by, one estimate is that there are already more than 250 million Muslims living in slums, shanty towns and poor urban neighbourhoods across the world; a number which will grow rapidly in the coming decades.

Christian workers in poor urban neighbourhoods often report an openness to the gospel. Many of the urban poor experience deep insecurity in their day-to-day lives, as even those things that are considered to be a basic human right, such as decent housing, jobs, education and medical provision are not guaranteed. As they face this insecurity without the support structures they have relied on in their home villages, they can become receptive to new ideas and to joining new communities, such as those Jesus came to establish.

Listen to the song ‘You’re the God of this City’ by Chris Tomlin https://www.youtube.com/watch?v=d61LamkXfwk and pray:

• For the millions of Muslims living in city slums, that Jesus indeed would become their Lord.

• For the millions more who will join them in the cities in the coming decades.

• For many more workers to go and preach the good news in poor urban Muslim neighbourhoods.

• For many new communities of Christ-followers to be established.

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3 days ago

Saturday 17th August

Different people groups in the UAE and Arab Gulf

“Of this you have heard before in the word of the truth, the gospel, which has come to you, as indeed in the whole world it is bearing fruit and growing - as it also does among you, since the day you heard it and understood the grace of God in truth, just as you learned it from Epaphras our beloved fellow servant. He is a faithful minister of Christ on your behalf and has made known to us your love in the Spirit.” Col 1:5-8

The Arab people are the main indigenous group in this region. They are the original Arab Bedouins of the desert. Mohammad, the founder of Islam, was from this people group. However, there are minority people groups as well. They include:

Zanzibari Omanis: Swahili-speaking Omanis who have roots in Zanzibar, Tanzania in East Africa, since Oman ruled there during the 19th century.

Baluchi people: The Baluchi people come from Pakistan and surrounding areas. Some have mixed in with the local Arabs and have been there for generations.

Mahri people: They live in Yemen and Oman, straddling areas near the border of the two countries. They speak their own language which is distinct from Arabic.

Jebeli people: These are mountain peoples from the mountains of Salalah, Oman. They too have their own distinct language and culture.

Shuhooh Arabs: The Shuhooh are one of the Arab tribes in the UAE and the Musandam Peninsula, Oman. They are known as mountain peoples who speak a distinct dialect of Arabic.

You can watch a short 2-minute clip about the Shuhooh of the UAE here.

Today, of the 43 people groups in the United Arab Emirates, 25 remain unreached by the gospel and many of them are illiterate.

• Let’s pray that the word of truth would go out to all the people groups of the region. May it transform lives among the Zanzibari Omanis, the Baluchi, the Mahri, the Jebeli, the Shuhooh and the Arab Bedouins.

• We also ask for many (like Epaphras in the verse above) to come out of these people groups to reach their own, to be ‘faithful ministers of Christ’.

• Let’s pray for great tribal and people group movements to Christ.

• Social media and the internet are a great means of reaching people with the Good News there. Let’s pray that many will come across Christian material and be curious to know more.

Source: http://www.pray-ap.info/pguides.html

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4 days ago

Friday 16th August

Outreach – stories from the UAE

Another worker in this country shared the following:

“It can be challenging to have meaningful interactions with the local population. People live quite private lives and, although generally warm and friendly when you engage with them, they don’t initially appear very approachable. More than ever, we feel that we need to be very intentional with our time. A great opportunity for this presented itself recently.

There was a small sign erected in our neighbourhood giving directions to a funeral. Last year we learned that in the local culture it is an expectation that all the men from a neighbourhood will attend a funeral and pay their respects, even if they don’t know the family personally. So, it was with a certain amount of nerves that I walked up to the huge tent erected in front of an even larger house a few blocks away from where we live. After the burial the “Azaa” takes place at a hall or often in a tent near the family home. It’s three days for the men and one for the women and it’s actually very simple. On entering the tent each guest must personally greet every other guest and give condolences to the close relatives of the deceased. There is often a simple meal shared by all of the guests.

I received a warm welcome, greeting everyone and was able to chat with a few local people before sitting with the eldest son of the deceased. Although nothing tangible came from the evening, it felt very significant to be at a community event, to greet people and hopefully introduce myself as a God-fearing person.

We would love prayer for more opportunities like this.”

• Let’s pray for more opportunities to build relationships with the local population and for conversations that lead to kingdom fruit.

• Please pray for local people who want to gather their friends and family to read the Bible.

• Pray for this family to continue to be recognised as spiritual, God-fearing and grace-filled people in this community and to establish a sustainable rhythm of life.

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5 days ago

Thursday 15th August

Outreach – stories from the UAE

A family working with Frontiers in the UAE sent a very encouraging newsletter, some of which we would like to share with you here.

“We have recently had the privilege of sharing the gospel with some that had never heard it and we continue to do this with a family that that we have been chatting with for quite some time. This can be until 4am in the morning when children are finally in bed and phones stop buzzing, so that adults can finally have the time to sit and listen!

The family have experienced some of the Father’s love for them and are growing in their understanding of who Jesus is. They wanted us to go through passages in the Bible where Jesus declares who he is. We wanted Jesus’ words and actions in each passage to speak powerfully into this. We shared some of the stories in the gospels including the one where Jesus healed the man blind from birth and where the paralysed man was lowered through the roof. We studied the stories in depth, looking at the reactions of those around them, of the religious leaders, and it was so interesting and beautiful to share together genuine revelations from these stories. The patriarch of the family said that what stood out for him, was that everyone wanted to make an excuse to suggest the men had not been healed.

They have asked us to continue to do more studies with them. This family is really hungry for more.”

• Let’s pray for the patriarch of this family, that he will not find any excuse to avoid the significance of who Jesus is.

• Pray for this family and many others in this country to experience Jesus for themselves, becoming disciples and disciple-makers.

• Let’s pray for our workers as they share gospel truths and build a relationship with this family and others, that they would have great wisdom in what and in how they share and pray.

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6 days ago

Wednesday 14th August

“but whoever drinks the water I give them will never thirst. Indeed, the water I give them will become in them a spring of water welling up to eternal life.” John 4:14

After 40 years of outreach in the UAE, there are only a few known believers there. However, workers in the region report that as they intentionally pray, they are seeing changes. Many of the Gulf States that were previously untouched are now seeing movements to Christ – large numbers coming to faith after many years of prayer with seemingly little fruit.

In the age of the easy, the entitled and the instant, an expectation in the UAE and throughout the region, it is hard to see how people have any need for an intimate God. However, as the cost of living increases and families and children suffer from the effects of modern living – anxiety, depression, diabetes – an easy life often leads to sin and the consequence can be family chaos and divorce. Easy and instant don’t offer much hope.

A couple of field workers wrote to say that during some of their prayer drives, they had been so saddened by a sense of hopelessness felt by many living there. Despite seemingly having everything, such material wealth and the promises of spiritual fulfilment and purpose in Islam, they have no hope without knowledge of the One who came to save.

Workers said they cannot overstate the importance of prayer for this land. “This is a crucial time, where the message of the gospel really matters. It is a gospel of power, not just words. We are expectant, waiting for a move of the Spirit and praying to this end.”

The first missionary came to the UAE in the 1960’s and his son, who recently visited, was incredibly encouraged at the perceived openness of locals to prayer compared to the time he had lived there with his parents. We thank God for this.

• Let’s join in prayer with others across this land and region, for a move of the Spirit and for a harvest for the kingdom of God.

• Let’s pray that Muslim men would find Jesus in this desert land and that women, who are often at home all day, would meet with Jesus there.

• Ask that they will learn that Jesus Christ is the “Water of Life” and go to him to drink and live!

• Let’s pray for our workers who can easily be discouraged, to rise up and know that God is with them and for them. Let’s ask for perseverance and resilience for them.

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The Witness of an Anxious Woman Overlay

The Witness of an Anxious Woman 1st Aug 2019

For years, Aisha had struggled with anxiety and depression. Once, she even attempted suicide. 

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Pray Now Overlay

Pray Now

Tuesday 20th August

India

There are more urban poor in India than in any other nation and 1 in every 6 urban Indians lives in a slum. Earlier this year a group of Frontiers workers s...

Pray Now
CVM - 'The Gathering' Overlay 21 Jun 2019 13:00 23 Jun 2019 Jun 2019
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CVM - 'The Gathering'

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