Frontiers is committed to respecting and protecting your privacy.  For the purposes of the General Data Protection Regulation (GDPR) and any subsequent UK legislation covering data protection the Data Controller is Frontiers.  The person responsible for data protection in the organisation is the Data Protection Co-ordinator.  If you have any questions about this Policy or concerning your personal information held by Frontiers please:-

Call us on: 0303 333 5051

Email us: data-requests@frontiers.org.uk

Write to us: Frontiers, PO Box 1445, High Wycombe, HP12 9BU

This Policy sets out why we collect personal information about individuals and how we use that information.  It describes the legal basis for this and explains the rights you have over the way your information is used.

WHAT INFORMATION WE COLLECT

We collect information:

  • When you give it to us directly

We collect personal information, including your name and contact details, each time you deal with us.  For example, when you make a donation, request materials or information, sign up for an event, complete an application form to work with us, volunteer or contact us for any other reason.

  • When you use our website

We collect non-personal data such as IP addresses, details of pages visited and files downloaded.  Website information is collected using cookies, see the section on Cookies below.

  • When it is available on social media

We may collect information you make available on, for example, Facebook, LinkedIn or Twitter.  You may wish to check their privacy policies to find out more information about how they process your data.

  • From publicly available data

We may collect information from Companies House, the Charities Commission and information published in articles, newspapers or blogs.

  • Indirectly from third parties

We may collect information from third parties, such as event organisers or referees for applications, where you have given your consent.  You may wish to check their privacy policies to find out more information about how they process your data.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Provide information or services you have requested
  • Keep you up to date on news and stories about our mission and events
  • Process donations you give us, including gift aid
  • Keep records of your relationship with us, e.g. questions you have asked or complaints you have made
  • Organise volunteering activities you have told us you would like to be involved with
  • Seek your views on services or activities we provide so we can make improvements
  • Maintain our organisational records and ensure we know how you prefer to be contacted
  • Process applications for work or ministry, either in the UK or overseas.

OUR LEGAL BASIS FOR PROCESSING YOUR INFORMATION

The use of your information for the purposes set out above is lawful because one or more of the following applies:

  • Consent

Where you have provided information to us for the purposes of requesting information, working with us, or that we carry out a service for you, we will proceed on the basis that you have given consent to us using the information for that purpose.  You may withdraw consent at any time by emailing us at the email address above.  This will not affect the lawfulness of processing of your information prior to your withdrawal of consent being received and actioned.

  • Legitimate interest

Where you have previously requested information, services or events, we may contact you again if similar new information, services or events become available that might be of interest to you.  Where you have previously made a donation, we may continue to send you information about the work your donation has made possible or other work we wish to undertake.  Where you have previously asked us not to contact you in a particular way we will continue to respect your preferences.  You can change your contact preferences at any time or object to us processing your data by contacting us by telephone, post or email as shown above

  • Legal obligations

We may need to process or retain certain information from you to fulfil our duties under UK law, for example for audit, tax and gift aid purposes.

HOW WE KEEP YOUR INFORMATION SAFE

We have controls in place to protect any personal data you provide.  For example, online forms are encrypted and our network is protected and routinely security checked.

Access to personal data is restricted only to those staff members whose job-roles require such access.  Suitable training is provided for all our staff.

However, no data transmission over the internet can be guaranteed to be 100% secure.  While we strive to safeguard your information, we cannot guarantee the security of any information you provide online and you do this at your own risk.

We use cloud-based systems to process data and therefore data may be processed outside of the European Economic Area (EEA).  We adopt the Information Commissioners approved measures and therefore ensure that personal data is held in compliance with European data protection regulations.  We take all reasonable steps to ensure that your data is stored and processed securely in accordance with this policy.  By submitting your personal data you agree to this transfer, storing and processing of your information.

HOW LONG WE KEEP YOUR INFORMATION

We will keep your personal information only as long as it is necessary for the relevant activity.  We have a Records Retention Policy to implement this, which takes account of our legal, accounting and tax obligations, as well as considering what would be reasonable for each activity.  For example, we may retain details of donations for seven years to meet tax and accounting requirements, but keep sensitive medical personal information provided for a short-term overseas trip only until that trip is completed.  If you have any questions about our Records Retention Policy, please contact our Data Protection Co-ordinator as above

WHEN WE SHARE YOUR INFORMATION

  • A few third parties provide services for us, for example sending mail and processing donations.  We select these service providers with care, share only the information necessary to provide the relevant service and have agreements in place requiring them to operate with the same care over data protection as ourselves.
  • We occasionally share information with third parties when running joint events with them.  We will let you know if any data might be shared when you register for an event.
  • Should you apply to travel overseas with us, we may share personal information with partners in overseas locations.  This may include sensitive personal data such as medical information.  We will obtain your consent before any data is transferred.
  • We may also disclose your personal information if required to do so by a legal obligation, or for the purposes of fraud prevention, or where doing so would not infringe your rights, but is necessary and in the public interest.  Otherwise we will not share your information with other organisations without your consent.

COOKIES

What are Cookies?
A cookie is a text file sent from our website as soon as you visit the site.  It is stored on your computer's hard drive and helps us to identify your computer (not you) and collects information in an aggregate, anonymous way.

Cookies may be used to collect information about your visit to our website, for example, traffic data, location data, device information, date and time, and pages you visit.

The use of cookies is an industry standard for most major websites.  You can find more information about cookies by follow these two links - http://www.allaboutcookies.org/ or https://www.aboutcookies.org/

Our use of cookies on our website
To enjoy our website to the full, we recommend that you leave cookies turned on.  If you turn off cookies then you may not be able to access parts of the site.

The cookie data we collect may be used to:

  • Customise our website's content and help our visitors' current and future needs
  • Process any requests, applications or transactions you may make
  • Aid our internal administration and analysis

Managing cookies
 Most browsers allow you to turn off the cookie function.  To do this you can look at the help function on your browser.

Third party cookies
We work with several third party suppliers who set cookies on our website to enable them to provide us with services.  These are mainly used for reporting and to help improve the way we communicate.

We use websites such as YouTube to embed videos and you may be sent cookies from these websites.  We do not control the setting of these cookies, so we suggest you check third party websites for more information about their cookies and how to manage them.

We also use third party suppliers such as Google Analytics who may also use cookies.  They may also use tracking pixels, which are commonly found in advertising to track the effectiveness of adverts.

As some of these services may be based outside of the UK and the European Union, they may not fall under UK legislation.  If you are concerned about this, you can change your cookie settings (see above) and can find more information about this here - https://ico.org.uk/

YOUR CHOICES AND TELLING US WHEN THINGS CHANGE

 Preferences
You can change your preferences on what you receive from us or how we contact you, by contacting our Data Protection Co-ordinator as above.

Updating your details
We do appreciate it if you keep your details up to date.  You can do so in the same way as updating your preferences (above).

We may use Post Office address search, postcode lists or other sources to confirm data that you provide us with if, for example, we are unsure of what you have completed on a form.

We will not use these sources to create data that you have chosen not to provide, for example, if you have left a telephone number blank; nor will we automatically update changes of address, we will normally only update your address when you tell us it's changed.  However, if you are a regular giver and mail is returned to us, we may use external sources to update your address details to enable us to inform you on how your money is being spent.

YOUR RIGHTS

You have the right to request details of the processing activities that we carry out with your personal information through making a Subject Access Request.  Such requests have to be made in writing and exceptionally may be subject to a charge.  More details about how to make a request, and the procedure to be followed, can be found in our Data Protection Policy.  To make a request contact us at data-requests@frontiers.org.uk

You also have the following rights:

  • the right to request rectification of information that is inaccurate or out of date;
  • the right to erasure of your information (known as the "right to be forgotten");
  • the right to restrict the way in which we are using your information; and
  • the right to request that your information be provided to you in a format that is secure and suitable for re-use (known as the "right to portability");

All of these rights are subject to certain safeguards and limits or exemptions, further details of which can be found in our Data Protection Policy.  To exercise any of these rights, you should contact our Data Protection Co-ordinator as above.

If you are not happy with the way in which we have processed or dealt with your information, you can complain to the Information Commissioner's Office.  Further details about how to complain can be found at https://www.dataprotection.ie/docs/Making-a-Complaint-to-the-Data-Protection-Commissioner/r/18.htm

CHANGES TO THIS PRIVACY POLICY

This policy was last updated in March 2018.  We may amend this policy from time to time to take account of changes to our processes or changes to data protection or other legislation.  If we make any significant changes to this policy we will show this clearly on our website, in our publications such as Connected or by writing to you directly.  By continuing to use our website you will be deemed to have accepted these changes.

6 hours ago

Tuesday 16th July

Arab Iraqis

Arab Iraqis are one of the country’s largest unreached people groups, making up approximately three quarters of the population. Of these it is estimated that the majority Shias number 15 million, while Sunnis total 9 million.

Most live in ...

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1 day ago

Monday 15th July

Iraq Pop: 40m Muslim: 95%

Often known as the ‘cradle of Christianity,’ modern Iraq occupies what was once ancient Mesopotamia. Babylon was one of the most important political, religious and cultural centres of ancient Mesopotamia, the land between the Tigris a...

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3 days ago

Saturday 13th July

Then they came to Jericho. As Jesus and his disciples, together with a large crowd, were leaving the city, a blind man, Bartimaeus (which means “son of Timaeus”), was sitting by the roadside begging. When he heard that it was Jesus of Nazareth, he began to shout, “J...

Read More

4 days ago

Friday 12th July

Divine opportunities

“Observe them carefully, for this will show your wisdom and understanding to the nations, who will hear about all these decrees and say, “Surely this great nation is a wise and understanding people.” Deut 4:6

In the West when tal...

Read More

5 days ago

Thursday 11th July

Reaching Jordanians with the gospel

Although refugees in Jordan are open to hearing the gospel, reaching Jordanians themselves with it
is harder, because they do not have as much reason to be open to new things and there is great persecution for those who bec...

Read More

6 days ago

Wednesday 10th July

Refugees in Jordan

From as early as 1948, Jordan has accepted refugees from neighbouring countries in conflict. The first refugees were from Palestine, following the Arab-Israeli War in 1948 -1949, while another wave of Palestinians arrived in 1967 following the...

Read More

6 hours ago

Tuesday 16th July

Arab Iraqis

Arab Iraqis are one of the country’s largest unreached people groups, making up approximately three quarters of the population. Of these it is estimated that the majority Shias number 15 million, while Sunnis total 9 million.

Most live in towns or villages. Individual dwellings tend to be elaborately decorated, flat-roofed homes called townhouses. Lime-wash and brickwork are used around the windows as a form of artistic design. The rooms usually have some type of carpeting, and when entering the house, one must leave shoes at the door. The walls are lined with mattresses to lean against and the floor with cushions to sit on. A main reception room and a kitchen are located on the top floor. The flat roofs are used by the women for drying laundry.

Social life is extremely important to Arabs. They like to share time together each day, sitting on the floor and drinking coffee from cups without handles. Their diet consists of wheat bread and porridge made with boiled meat or chicken. Village farmers grow wheat, barley, rice, vegetables, coffee, melons, dates and pomegranates and raise cattle and sheep. Domestic animals are kept to supply milk and eggs.

In 1968, the Iraqi constitution established Islam as the religion of the state. However many Iraqi Arabs have a great spiritual hunger, which has increased since the overthrow of Saddam Hussein. Others are hearing His name for the very first time and are responding.

• The greatest spiritual need that must be met among the Iraqi Arabs is training for evangelistic workers, church planters, children's workers and pastors. Let’s pray for these needs to be met.

• Praise God that Christian literature has been printed. Let’s pray for its distribution and for the Word of God to be taught.

• There are opportunities to share the love of God with Iraqi Arabs. Let’s pray for believers to be bold in sharing that Jesus is not merely a prophet or a teacher, but God's Son.

Source: https://joshuaproject.net/people_groups/12247/IZ

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1 day ago

Monday 15th July

Iraq Pop: 40m Muslim: 95%

Often known as the ‘cradle of Christianity,’ modern Iraq occupies what was once ancient Mesopotamia. Babylon was one of the most important political, religious and cultural centres of ancient Mesopotamia, the land between the Tigris and Euphrates Rivers in present-day Iraq. The Old Testament prophets such as Adam, Abraham, Jeremiah and Daniel lived in what today is Iraq.

By the early Middle Ages, Iraq was the heart of the Islamic Empire. Today, of its population of over 40 million people, 95% is Muslim. The vast majority of these, 98%, remain unreached with the gospel message. The remaining 5% of the population is Christian.

Iraq has suffered decades of conflict from outside and within and divisions between different ethnic and religious groups continue to cause unrest. The Shia-led government is distrusted by many of the minority Sunni population and is in conflict with the Kurdish administration in the north of the country.

Oppression from IS led to nearly 3.5 million refugees displaced in Iraq or in neighbouring countries. They live in refugee camps or in towns suffering economic hardship, inadequate medical care, psychological trauma and uncertain futures. Although IS has lost territory, its ideology remains.

Iraq is listed as 13th on the Open Doors World Watch List this year. Followers of Christ and other religious and ethnic minorities have faced a massive increase in persecution in recent years. Many have fled the country. Yet against this backdrop, unreached people groups are now experiencing the love of Christ and Muslims are turning to Jesus in unprecedented numbers, even from extremist backgrounds. God’s love reaches into every corner of this broken nation and His heart is for each one to know Jesus as Lord and Saviour.

Watch a Prayercast video and learn more about Iraq here.

• Pray for hostility and divisions to be overcome by the power and love of Christ and His people.

• Pray that God will change the hearts of those who support the ideology of extremist groups such as IS.

• Pray for the gospel message to break through hearts hardened by longstanding divisions and intense rivalries.

• Pray for believers to courageously stand firm in their faith despite persecution and hardship.

Source: https://prayercast.com/iraq.html

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3 days ago

Saturday 13th July

Then they came to Jericho. As Jesus and his disciples, together with a large crowd, were leaving the city, a blind man, Bartimaeus (which means “son of Timaeus”), was sitting by the roadside begging. When he heard that it was Jesus of Nazareth, he began to shout, “Jesus, Son of David, have mercy on me!” Many rebuked him and told him to be quiet, but he shouted all the more, “Son of David, have mercy on me!” Mark 10:46-48

In the Middle East, groups of believers are multiplying exponentially as new movements of faith emerge. Among one major Muslim people group in the region, hundreds of groups are meeting to study the Bible. In another Middle Eastern country, more than 2,000 men and women from Muslim backgrounds have embraced Jesus Christ as Lord and Saviour.

Despite the progress we’ve seen, there are still key parts of the Middle East where the gospel has yet to flourish. This includes Jordan. According to the Operation World, 14 of the 21 people groups in Jordan have not heard the gospel. This will only change if there are more workers to bring the Good News.

In Mark 10:46-52, we read the story of Bartimaeus, the blind beggar. He called out to Jesus as He passed by and when told by the crowd to keep quiet, he called shouted all the more loudly. Jesus asked them to call Bartimaeus. So they called him saying, "Take courage; get up; he's calling you!"(Mark10:49) Jesus healed his sight and commended him for his faith. Yet we also see that others helped to guide him to Jesus.

So too, Muslims living in Jordan need believers to bring them to Jesus.

• Pray for more workers to go to Jordan and to notice who is open to hearing about Jesus.

• Pray that workers will flourish in spite of the many challenges they face on the field, including health issues.

• Pray for the spread of the gospel in Jordan and for new movements to Christ to emerge.

• We thank God for the way he is strengthening the church in Jordan through the efforts of faithful workers, supporters and prayer warriors like you.

If you want to continue to pray for Jordan, you can download an app to your smartphone called ‘Awaken Jordan.’ Click on this link for Apple (iOS) https://apps.apple.com/us/app/awaken-jordan/id1464995034 and the following link for Android https://play.google.com/store/apps/details?id=org.mdyearofprayer.AwakenJordan

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4 days ago

Friday 12th July

Divine opportunities

“Observe them carefully, for this will show your wisdom and understanding to the nations, who will hear about all these decrees and say, “Surely this great nation is a wise and understanding people.” Deut 4:6

In the West when talking to people, we usually say ‘look’ when trying to make a point. In Jordan you are more likely to hear the word ‘listen.’ In Deuteronomy (4:6-9), the Hebrew command was to listen. How then might believers take everyday interactions and connect them to spiritual truths in order to reach Jordanians with the Good News?
When a Christian worker met his Muslim friend as he was putting away his prayer mat after the required daily prayers, he explained to his friend that he can talk to Jesus more than five times a day and a conversation about the importance of prayer and listening to God ensued.

When the worker had his 33rd birthday, he started a conversation with his friends, saying he often wondered how Jesus felt at that same age when he faced crucifixion. This led to chatting about Jesus’ death and resurrection.

As this worker loves to stroll around the neighbourhood, it gives him opportunities to pray and to interact with those he meets. He lives in a town where now and again at a time when school finishes, he sees a shepherd crossing the road with his flock of sheep wandering amongst the busy traffic! When the shepherd was asked by a security guard at the school if he could come at a quieter time of the day when it would cause less chaos, the shepherd said his family had been following this route at this time for generations and why would he change? Imagine a shepherd taking his flock through the busy streets of our towns!

Yet this gives an amazing opportunity to engage in Biblical truths about the Good Shepherd with the local people.

• Pray for believers to notice opportunities and have the courage to naturally start a conversation that identifies them as a follower of Jesus and opens up a conversation about Him.

• Pray for Muslims to really listen and respond to the gospel message.

• Pray for many Muslims to come to know the Good Shepherd and listen to His voice.

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5 days ago

Thursday 11th July

Reaching Jordanians with the gospel

Although refugees in Jordan are open to hearing the gospel, reaching Jordanians themselves with it
is harder, because they do not have as much reason to be open to new things and there is great persecution for those who become believers.

Appearances are everything, so when a family member chooses to leave Islam, it brings great shame on their parents, siblings, aunts, uncles and wider family. Muslims who choose to follow Christ in Jordan risk so much, including their home and their ability to find a job. If they are married, they risk divorce and if they have children, they risk losing custody. There are reports of beatings, interrogations and imprisonment.

However, there are Jordanian Muslims coming to Christ and more than at any time previously, although the number is still fairly small.

Praise God, Mission Network News reported earlier this year of four Jordanians who took the rare step of being publicly baptised. Each was from a Muslim background and gave their testimony of how they had come to faith in Christ.

• Let’s pray for boldness and protection for the four Jordanians recently baptised and for all Jordanian Muslim background believers. Pray that they would stand strong, despite any pressure to return to Islam and the likelihood of persecution.

• Pray that the cultural stronghold of shame and honour would not prevent Muslims from finding and following Jesus in the country of Jordan.

• Pray for those who are afraid of what might happen if they should choose to follow Christ. May the Lord give them courage, but may He also work in the hearts of family members, so they too choose to follow Him!

• Pray for the persecutors and the authorities. May their eyes be opened so they will have an opportunity to hear about the One who offers them hope and freedom.

Sources: Mission Network News https://www.mnnonline.org/news/jordanian-christian-population-decreasing-but-more-people-are-open-to-christ/
https://www.mnnonline.org/news/four-new-believers-brave-public-baptism/
and Arab World Media https://www.arabworldmedia.org/prayer-guides/breakthrough-january-2018/

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6 days ago

Wednesday 10th July

Refugees in Jordan

From as early as 1948, Jordan has accepted refugees from neighbouring countries in conflict. The first refugees were from Palestine, following the Arab-Israeli War in 1948 -1949, while another wave of Palestinians arrived in 1967 following the Six-Day War. Today over 2 million Palestinians live in Jordan, although most have Jordanian citizenship.

Following the 2003 Iraq war, over 1 million Iraqi refugees arrived in Jordan. Although many have since returned home, approximately 130,000 still remain.

Syrian refugees make up the largest number, estimated at between 1.3 and 1.4 million. They face the daily hardships of financial struggles, exploitation, broken marriages, health issues and missing relatives in Syria. 85% live below the poverty line.

There are also refugees from Libya and Yemen living there. While Jordan continues to accept refugees, the recent large influx from Syria has placed substantial strain on national resources and infrastructure. This is especially challenging for the government. The Jordanian foreign minister said that the country had spent £7.7 billion in hosting them, putting enormous pressure on its already overstretched resources.

But God is working among refugees there. Many Muslims are becoming believers. Syrians are becoming peace-makers as they gather together and study the Scriptures. They are supporting each other in prayer and with acts of faith each week.

• Let’s ask that as refugees become followers of Christ, they will be a blessing to Jordan and not a burden.

• Pray for healing and restoration for all refugees and for the many who have crossed into Jordan to hear the truth of the gospel clearly.

• Let’s ask God to bless Jordan for its history in taking in the refugee and for continuing to do so, despite the immense cost.

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The Greatest Challenge We Face Overlay

The Greatest Challenge We Face 15th Jul 2019

for it is God who works in you, both to will and to work for his good pleasure. (Philippians 2:13)

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Pray Now Overlay

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Tuesday 16th July

Arab Iraqis

Arab Iraqis are one of the country’s largest unreached people groups, making up approximately three quarters of the population. Of these it is estima...

Pray Now
CVM - 'The Gathering' Overlay 21 Jun 2019 13:00 23 Jun 2019 Jun 2019
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CVM - 'The Gathering'

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