Frontiers is committed to respecting and protecting your privacy.  For the purposes of the General Data Protection Regulation (GDPR) and any subsequent UK legislation covering data protection the Data Controller is Frontiers.  The person responsible for data protection in the organisation is the Data Protection Co-ordinator.  If you have any questions about this Policy or concerning your personal information held by Frontiers please:-

Call us on: 0303 333 5051

Email us: data-requests@frontiers.org.uk

Write to us: Frontiers, PO Box 1445, High Wycombe, HP12 9BU

This Policy sets out why we collect personal information about individuals and how we use that information.  It describes the legal basis for this and explains the rights you have over the way your information is used.

WHAT INFORMATION WE COLLECT

We collect information:

  • When you give it to us directly

We collect personal information, including your name and contact details, each time you deal with us.  For example, when you make a donation, request materials or information, sign up for an event, complete an application form to work with us, volunteer or contact us for any other reason.

  • When you use our website

We collect non-personal data such as IP addresses, details of pages visited and files downloaded.  Website information is collected using cookies, see the section on Cookies below.

  • When it is available on social media

We may collect information you make available on, for example, Facebook, LinkedIn or Twitter.  You may wish to check their privacy policies to find out more information about how they process your data.

  • From publicly available data

We may collect information from Companies House, the Charities Commission and information published in articles, newspapers or blogs.

  • Indirectly from third parties

We may collect information from third parties, such as event organisers or referees for applications, where you have given your consent.  You may wish to check their privacy policies to find out more information about how they process your data.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Provide information or services you have requested
  • Keep you up to date on news and stories about our mission and events
  • Process donations you give us, including gift aid
  • Keep records of your relationship with us, e.g. questions you have asked or complaints you have made
  • Organise volunteering activities you have told us you would like to be involved with
  • Seek your views on services or activities we provide so we can make improvements
  • Maintain our organisational records and ensure we know how you prefer to be contacted
  • Process applications for work or ministry, either in the UK or overseas.

OUR LEGAL BASIS FOR PROCESSING YOUR INFORMATION

The use of your information for the purposes set out above is lawful because one or more of the following applies:

  • Consent

Where you have provided information to us for the purposes of requesting information, working with us, or that we carry out a service for you, we will proceed on the basis that you have given consent to us using the information for that purpose.  You may withdraw consent at any time by emailing us at the email address above.  This will not affect the lawfulness of processing of your information prior to your withdrawal of consent being received and actioned.

  • Legitimate interest

Where you have previously requested information, services or events, we may contact you again if similar new information, services or events become available that might be of interest to you.  Where you have previously made a donation, we may continue to send you information about the work your donation has made possible or other work we wish to undertake.  Where you have previously asked us not to contact you in a particular way we will continue to respect your preferences.  You can change your contact preferences at any time or object to us processing your data by contacting us by telephone, post or email as shown above

  • Legal obligations

We may need to process or retain certain information from you to fulfil our duties under UK law, for example for audit, tax and gift aid purposes.

HOW WE KEEP YOUR INFORMATION SAFE

We have controls in place to protect any personal data you provide.  For example, online forms are encrypted and our network is protected and routinely security checked.

Access to personal data is restricted only to those staff members whose job-roles require such access.  Suitable training is provided for all our staff.

However, no data transmission over the internet can be guaranteed to be 100% secure.  While we strive to safeguard your information, we cannot guarantee the security of any information you provide online and you do this at your own risk.

We use cloud-based systems to process data and therefore data may be processed outside of the European Economic Area (EEA).  We adopt the Information Commissioners approved measures and therefore ensure that personal data is held in compliance with European data protection regulations.  We take all reasonable steps to ensure that your data is stored and processed securely in accordance with this policy.  By submitting your personal data you agree to this transfer, storing and processing of your information.

HOW LONG WE KEEP YOUR INFORMATION

We will keep your personal information only as long as it is necessary for the relevant activity.  We have a Records Retention Policy to implement this, which takes account of our legal, accounting and tax obligations, as well as considering what would be reasonable for each activity.  For example, we may retain details of donations for seven years to meet tax and accounting requirements, but keep sensitive medical personal information provided for a short-term overseas trip only until that trip is completed.  If you have any questions about our Records Retention Policy, please contact our Data Protection Co-ordinator as above

WHEN WE SHARE YOUR INFORMATION

  • A few third parties provide services for us, for example sending mail and processing donations.  We select these service providers with care, share only the information necessary to provide the relevant service and have agreements in place requiring them to operate with the same care over data protection as ourselves.
  • We occasionally share information with third parties when running joint events with them.  We will let you know if any data might be shared when you register for an event.
  • Should you apply to travel overseas with us, we may share personal information with partners in overseas locations.  This may include sensitive personal data such as medical information.  We will obtain your consent before any data is transferred.
  • We may also disclose your personal information if required to do so by a legal obligation, or for the purposes of fraud prevention, or where doing so would not infringe your rights, but is necessary and in the public interest.  Otherwise we will not share your information with other organisations without your consent.

COOKIES

What are Cookies?
A cookie is a text file sent from our website as soon as you visit the site.  It is stored on your computer's hard drive and helps us to identify your computer (not you) and collects information in an aggregate, anonymous way.

Cookies may be used to collect information about your visit to our website, for example, traffic data, location data, device information, date and time, and pages you visit.

The use of cookies is an industry standard for most major websites.  You can find more information about cookies by follow these two links - http://www.allaboutcookies.org/ or https://www.aboutcookies.org/

Our use of cookies on our website
To enjoy our website to the full, we recommend that you leave cookies turned on.  If you turn off cookies then you may not be able to access parts of the site.

The cookie data we collect may be used to:

  • Customise our website's content and help our visitors' current and future needs
  • Process any requests, applications or transactions you may make
  • Aid our internal administration and analysis

Managing cookies
 Most browsers allow you to turn off the cookie function.  To do this you can look at the help function on your browser.

Third party cookies
We work with several third party suppliers who set cookies on our website to enable them to provide us with services.  These are mainly used for reporting and to help improve the way we communicate.

We use websites such as YouTube to embed videos and you may be sent cookies from these websites.  We do not control the setting of these cookies, so we suggest you check third party websites for more information about their cookies and how to manage them.

We also use third party suppliers such as Google Analytics who may also use cookies.  They may also use tracking pixels, which are commonly found in advertising to track the effectiveness of adverts.

As some of these services may be based outside of the UK and the European Union, they may not fall under UK legislation.  If you are concerned about this, you can change your cookie settings (see above) and can find more information about this here - https://ico.org.uk/

YOUR CHOICES AND TELLING US WHEN THINGS CHANGE

 Preferences
You can change your preferences on what you receive from us or how we contact you, by contacting our Data Protection Co-ordinator as above.

Updating your details
We do appreciate it if you keep your details up to date.  You can do so in the same way as updating your preferences (above).

We may use Post Office address search, postcode lists or other sources to confirm data that you provide us with if, for example, we are unsure of what you have completed on a form.

We will not use these sources to create data that you have chosen not to provide, for example, if you have left a telephone number blank; nor will we automatically update changes of address, we will normally only update your address when you tell us it's changed.  However, if you are a regular giver and mail is returned to us, we may use external sources to update your address details to enable us to inform you on how your money is being spent.

YOUR RIGHTS

You have the right to request details of the processing activities that we carry out with your personal information through making a Subject Access Request.  Such requests have to be made in writing and exceptionally may be subject to a charge.  More details about how to make a request, and the procedure to be followed, can be found in our Data Protection Policy.  To make a request contact us at data-requests@frontiers.org.uk

You also have the following rights:

  • the right to request rectification of information that is inaccurate or out of date;
  • the right to erasure of your information (known as the "right to be forgotten");
  • the right to restrict the way in which we are using your information; and
  • the right to request that your information be provided to you in a format that is secure and suitable for re-use (known as the "right to portability");

All of these rights are subject to certain safeguards and limits or exemptions, further details of which can be found in our Data Protection Policy.  To exercise any of these rights, you should contact our Data Protection Co-ordinator as above.

If you are not happy with the way in which we have processed or dealt with your information, you can complain to the Information Commissioner's Office.  Further details about how to complain can be found at https://www.dataprotection.ie/docs/Making-a-Complaint-to-the-Data-Protection-Commissioner/r/18.htm

CHANGES TO THIS PRIVACY POLICY

This policy was last updated in March 2018.  We may amend this policy from time to time to take account of changes to our processes or changes to data protection or other legislation.  If we make any significant changes to this policy we will show this clearly on our website, in our publications such as Connected or by writing to you directly.  By continuing to use our website you will be deemed to have accepted these changes.

5 hours ago

Friday 14th December

“The harvest is plentiful” Matt 9:37

God’s heart is that none should perish but that all would hear and repent. He longs for a people from every tribe, tongue and nation! He has many that are His own and many that are His in the nations where our workers ...

Read More

1 day ago

Thursday 13th December

“For God, who said, “Let light shine out of darkness,” made his light shine in our hearts to give us the light of the knowledge of God’s glory displayed in the face of Christ.” 2 Cor 4:6

Light shines the brightest where it is dark. The places in whi...

Read More

2 days ago

Wednesday 12th December

“The god of this age has blinded the minds of unbelievers, so that they cannot see the light of the gospel that displays the glory of Christ, who is the image of God.” 2 Cor 4:4b

The gospel is light. Yet for those who are spiritually blind, they cannot ...

Read More

3 days ago

Tuesday 11th December

“And even if our gospel is veiled, it is veiled to those who are perishing.” 2 Cor 4:4a

Every time workers tell someone about Jesus they are engaging in a spiritual battle with the powerful weapon of the gospel. This message is life changing, culture chang...

Read More

4 days ago

Monday 10th December

“So then, death is at work in us, but life is at work in you.” 2 Cor 4:12

Many Muslim countries are spiritually dead, but God is calling His body in these places to partner in the sufferings of Christ that, in these days, the life of Christ might be mad...

Read More

6 days ago

We have two ladies who are sisters, who help us out in our home with things such as childcare and
keeping on top of the relentless dust that you get in a country where it doesn't rain for ten months of the year! We are grateful to God for them as without their work it wouldn't be possible for u...

Read More

5 hours ago

Friday 14th December

“The harvest is plentiful” Matt 9:37

God’s heart is that none should perish but that all would hear and repent. He longs for a people from every tribe, tongue and nation! He has many that are His own and many that are His in the nations where our workers are.

Have you ever noticed that Jesus did not ask us to pray for the harvest? The harvest will definitely happen - the harvest is plentiful. He will have a bride representing every tribe, language and tongue. Jesus asked us to pray to the Lord of the harvest to send more labourers. Many workers would value more help!
“When he saw the crowds, he had compassion on them, because they were harassed and helpless, like sheep without a shepherd. Then he said to his disciples, “The harvest is plentiful, but the workers are few. Ask the Lord of the harvest, therefore, to send out workers into his harvest field.” Matthew 9:36-38

Workers also need the help of the Holy Spirit to find people of peace, those receptive to the gospel message and to find ways to sow good seed into fertile soil that will produce a multiplying harvest.

Now is the time for the regions where our workers are. There are more Muslims coming to know
Jesus in the last 20 years than in all the previous centuries combined! He is reaching more and more people and there will be a harvest from every tribe, tongue and people.

• Pray for more labourers for the harvest.

• Pray that the Lord would bring forth a harvest through our workers for His glory.

• Pray more and more Muslims would be reached by His grace today.

• Pray for those who respond to be truly reproducing fruit that brings in a multiplying harvest among their people group and nation.

Read More on Facebook Close

1 day ago

Thursday 13th December

“For God, who said, “Let light shine out of darkness,” made his light shine in our hearts to give us the light of the knowledge of God’s glory displayed in the face of Christ.” 2 Cor 4:6

Light shines the brightest where it is dark. The places in which our workers live are spiritually dark.
But God who spoke light into creation is still speaking light into the nations. He has called workers to be light in the countries where He has sent them. The light is brought through their testimony of what God has done in their lives. They have personal evidence that He can transform lives.

Jesus has told us in His word, that by his blood and our testimony, that we will overcome!

“They triumphed over him by the blood of the Lamb and by the word of their testimony; they did not love their lives so much as to shrink from death.” Rev 12:11

Our workers shine for Him as they share their story and walk in His victory in their lives. However, sometimes it can appear as though nothing is changing and as though the darkness is not lifting. It can be discouraging and disheartening.

Nonetheless, the very fact that God sent them is evidence of Him bringing His light through them to Muslim countries.

• Let’s declare: “Let light shine out of darkness” and let’s pray the light of Christ will shine in every Muslim nation where our workers serve.

• Let’s declare over our workers and Muslim nations: "In Him was life and that life was the light of all mankind. The light shines in the darkness and the darkness has not overcome it.” John 1:4-5

• Pray for opportunities for workers to share their personal testimony and be a powerful witness to those around them. Let’s pray they will not be discouraged, but walk in victory.

Read More on Facebook Close

2 days ago

Wednesday 12th December

“The god of this age has blinded the minds of unbelievers, so that they cannot see the light of the gospel that displays the glory of Christ, who is the image of God.” 2 Cor 4:4b

The gospel is light. Yet for those who are spiritually blind, they cannot perceive it. The enemy blinds people to the truth so they simply cannot see it.

God is the same yesterday, today and tomorrow and He is the God of miracles! He opens the eyes of the blind! He also transforms minds and takes hearts of stone and gives hearts of flesh! He takes what is dead and gives it life!

God’s word says: “She gave this name to the Lord who spoke to her: “You are the God who sees me,” for she said, “I have now seen the One who sees me.”” Genesis 16:13
Sometimes the enemy can also try to blind workers so that they cannot see God at work or believe
Him for great things. Satan also tries to make our workers ‘blind’ to the truth, that God does see them and cares deeply about every detail of their lives and the lives of those that they serve. This may mean that they stop asking and believing for miracles.

Yet every time the gospel is shared, the light of the gospel and the glory of Christ are displayed.

Let’s sing over our workers and the Muslims they serve: Open the Eyes of My Heart by Michael W Smith: https://bit.ly/2BP2vzc

• Pray that workers and the nation they serve would experience the God that sees them and cares for every detail of their lives.

• Pray against blindness to who God is and that He would give workers eyes to see in greater measure what He is doing.

• Let’s ask God to open the spiritual eyes of Muslims wherever they live, so that they can see Him for who He is and see His glory.

Read More on Facebook Close

3 days ago

Tuesday 11th December

“And even if our gospel is veiled, it is veiled to those who are perishing.” 2 Cor 4:4a

Every time workers tell someone about Jesus they are engaging in a spiritual battle with the powerful weapon of the gospel. This message is life changing, culture changing and world changing. It cuts through the veil to reveal the truth of who God really is; our loving heavenly Father.

This is a real spiritual battle raging for souls. There are no by-standers, no neutral parties. You are either entering into life through the gospel or perishing. But it is not so simple to say that those who are perishing have rejected the gospel.

Many Muslim nations are veiled and the millions living in them have never heard the gospel or are
unable to recognize it as good news, for the veil has kept them from hearing the word of God at all.

It is not enough just to share the gospel; we must pray and ask the Lord to remove the veil that they may truly see the gospel. We know that culturally many women do veil their faces but may they be like Moses when it comes to the Lord, that they would enter his presence with the veil removed and be found radiant as a result.

When workers pray for the Muslim people they live amongst and serve, they stand in the breach on behalf of them. Prayer is a powerful weapon and it means standing in the heat of battle. It is a battle of ideas, philosophies and worldviews. Paul reminds us in 2 Corinthians 10:4-5 that we use our weapons of warfare for “tearing down barriers erected against the truth of God and for demolishing strongholds, arguments and every pretension that sets it itself up against the knowledge of God.””

Paul’s power came from the gospel of Christ (2 Cor 10:14). His desire and that of our workers is to preach the gospel to people who have never heard it. (2 Cor 10:16).

Let’s sing this song of encouragement over our workers as they bring the gospel message to the Muslim world: The Battle Belongs to the Lord by the Maranatha Singers: https://www.youtube.com/watch?v=DMZ8D6nTKhg

Read More on Facebook Close

4 days ago

Monday 10th December

“So then, death is at work in us, but life is at work in you.” 2 Cor 4:12

Many Muslim countries are spiritually dead, but God is calling His body in these places to partner in the sufferings of Christ that, in these days, the life of Christ might be made known. In the book of Ezekiel there is a valley of dry bones, a valley of death. The Lord calls Ezekiel to prophesy over these bones that they might come to life. As he prophesies the bones come together and put on flesh right in front of his eyes! Then God tells Ezekiel to call forth breath that breathes into them and they become a vast army.

Our workers have also been positioned at this time to call forth life in the nations they serve. They are to be the mouthpiece of God – declaring that God takes what is dead and gives it life! They are to release the words of God – unleashing the power of His life-giving breath. God longs for an army to rise up, He longs for life to burst forth. The time of weeping is over; it’s time for Lazarus to come up out of the tomb!
Let’s speak these verses from Ezekiel over our workers and the regions they serve:

“Then he said to me, “Prophesy to the breath; prophesy, son of man, and say to it, ‘This is what the Sovereign Lord says: Come, breath, from the four winds and breathe into these slain, that they may live.’" So I prophesied as he commanded me, and breath entered them; they came to life and stood up on their feet—a vast army.”” Ezekiel 37:9-10

• Let’s ask that, like Ezekiel, workers would speak the word of God over the land they live in and call forth life!

• Pray that as they speak out the life of Christ it would bring breakthrough in the nation where they live.

• Pray for God to anoint our workers afresh with His resurrection power and to increase their
courage and faith to heal the sick, raise the dead and release His Kingdom.
Monday 10th December

“So then, death is at work in us, but life is at work in you.” 2 Cor 4:12

Many Muslim countries are spiritually dead, but God is calling His body in these places to partner in the sufferings of Christ that, in these days, the life of Christ might be made known. In the book of Ezekiel there is a valley of dry bones, a valley of death. The Lord calls Ezekiel to prophesy over these bones that they might come to life. As he prophesies the bones come together and put on flesh right in front of his eyes! Then God tells Ezekiel to call forth breath that breathes into them and they become a vast army.

Our workers have also been positioned at this time to call forth life in the nations they serve. They are to be the mouthpiece of God – declaring that God takes what is dead and gives it life! They are to release the words of God – unleashing the power of His life-giving breath. God longs for an army to rise up, He longs for life to burst forth. The time of weeping is over; it’s time for Lazarus to come up out of the tomb!
Let’s speak these verses from Ezekiel over our workers and the regions they serve:

“Then he said to me, “Prophesy to the breath; prophesy, son of man, and say to it, ‘This is what the Sovereign Lord says: Come, breath, from the four winds and breathe into these slain, that they may live.’" So I prophesied as he commanded me, and breath entered them; they came to life and stood up on their feet—a vast army.”” Ezekiel 37:9-10

• Let’s ask that, like Ezekiel, workers would speak the word of God over the land they live in and call forth life!

• Pray that as they speak out the life of Christ it would bring breakthrough in the nation where they live.

• Pray for God to anoint our workers afresh with His resurrection power and to increase their
courage and faith to heal the sick, raise the dead and release His Kingdom.

Read More on Facebook Close

6 days ago

We have two ladies who are sisters, who help us out in our home with things such as childcare and
keeping on top of the relentless dust that you get in a country where it doesn't rain for ten months of the year! We are grateful to God for them as without their work it wouldn't be possible for us to do much language learning, work or ministry. We have had a few opportunities to share with them; at Christmas we watched the Jesus film together, but language barriers have meant it has been difficult to get into much depth. However, we have a great God, who works through the circumstances of our lives to make his love known to others.

While we were away recently, our teammate (another foreign lady who has good local language skills) was letting our helper into our home once a week to stay on top of the dust. One day she found the older sister in some distress, as the previous night her daughter had tried to take her own life. They talked and our helper said to our friend that for her life must be so easy, coming from the West she didn't experience many of the problems that people here experience (which is true in many ways). However, that day happened to be the tenth anniversary of the death of our friend's nephew. So she was able to share with our helper that we also experience grief and loss, but also about Jesus in whom we find our comfort. This led to an opportunity for her to pray for our helper and her family circumstances.

• Pray for the two ladies who work for us as the circumstances of their lives are not easy. Pray particularly for more opportunities to share with them and their families and that they would be increasingly open to the hope that can be found in Jesus Christ.

• Pray for wisdom for us as we seek to share Christ with our neighbours. Pray that God will lead us to spend time with the people who are open to receiving His word.

• Let’s ask God to bless, protect and prosper our field workers in their own lives and for all they do to advance His Kingdom.

• Let’s cry out to God to raise up many more labourers to bring the light of Christ and the gospel message to this needy nation.

Read More on Facebook Close
When You Feel Hesitant Overlay

When You Feel Hesitant 11th Dec 2018

I enjoy my life on the field. I’ve been doing it for decades.

Read Blog
Pray Now Overlay

Pray Now

Friday 14th December

“The harvest is plentiful” Matt 9:37

God’s heart is that none should perish but that all would hear and repent. He longs for a people from every tribe, ton...

Pray Now
Islam: Getting to the Heart Overlay 02 Dec 2018 08 Dec 2018
Overlay

Islam: Getting to the Heart

See Event